Question 1

How do I know what cut of meat is best for my family?

Accepted Answer

Every individual has a different palate of flavors and textures. We offer a wide Variety of Healthy, sustainable cuts ranging from Japanese Wagyu, Australian Wagyu, Dry Aged, Marbled Kobe Specials, All natural Pork, Lamb, Fresh Seafood, Free Range Poultry, Bulk Buying Options and much more. Feel free to call our customer support at any time with any questions or suggestions.

Question 2

Is your meat sustainable?

Accepted Answer

Yes! We source exclusively from family farms and ranches with high standards of sustainability.

Question 3

Do you carry Halal?

Accepted Answer

We do not stock Halal products, we can, however, place a special order for them. This would cost a nominal fee and add time to your estimated delivery date.

Question 4

Is your chicken organic?

Accepted Answer

All chicken cuts in our store are free-range chicken. They were never given antibiotics, hormones or steroids. They were fed a 100% vegetarian diet and are a Non-GMO Project Verified product. We also offer USDA certified organic chicken. The difference between their organic chickens and the chicken we offer is that the food they were fed was organic. Both were raised on sustainable family-owned farms, air chilled and fed a natural diet. The reason we offer their free-range chicken and not their organic chicken is that our company also serves to restaurants who do not have a high demand for organic chicken products.

Question 5

How long can I store your products in the refrigerator and the Freezer?

Accepted Answer

All of our products are individually Cryo-packed to ensure top freshness for each protein .
All Fresh Beef products can be safely stored in your refrigerator for up to 10 days.
All Frozen Beef products can be safely stored in your freezer for up to 2 months.
All Lamb And Pork products can be safely stored in your refrigerator for up to 7 days.
All Frozen Pork products can be safely stored in your freezer for up to 2 months.
All Fresh Poultry products can be safely stored in your refrigerator for up to 5 days.
All Frozen Poultry products can be safely stored in your freezer for up to 2 months.
All Fresh Seafood products can be safely stored in your refrigerator for up to 3 days.
All Frozen Seafood products can be safely stored in your freezer for up to 2 months.
All proteins will have a distinct smell if not Appropriate for consumption.
All Proteins Should not be frozen for over 2 months.
You need to closely monitor frozen meats for spoilage. You can’t leave them in the freezer too long or they become watery, limp, and tasteless, as you’ve probably experienced, that’s the dreaded “freezer burn” which makes meats taste bland and unappetizing.

Question 6

Can I order over the phone?

Accepted Answer

Yes. If you have a question and would like to speak to a representative, call our online support team 714-706-2197.

Question 7

Who do I contact if I have an issue with my order?

Accepted Answer

Please feel free to call us at 714-706-2197or email us atnicole@brunksbutchery.com

Question 8

Do you ship your products my address?

Accepted Answer

No. Currently we do not ship our products. But you can place your order online for certain products like Charcuterie Plates, Sandwiches or River Packs to avoid wait time. In-Store and Curbside pickup available.

Frequently Asked Questions